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Scott Friedman
His first book is "Using Humor for a Change, 101 Clever Ideas to 'Lighten Up' the Workload," and "Punchlines, Pitfalls and Powerful Programs - 10 Surefire Ways of Adding Humor to Your Presentations" was published in 2001.
Area of Expertise: Customer Service Sales Humor Change
Target Audience: health care, travel, real estate, telecommunications, insurance, credit unions, hospitality, government
Top 3 reasons to hire this speaker: Scott’s unique ability to make the message appropriate for the needs of the group! Scott keeps attendees’ attention with his energetic, endearing style of humor and relevant and stimulating content! Scott is very easy to work with. ;-)
Fee Range: In Colorado: Keynote (up to an hr.) $5,000 Up to 3 hrs. 6,000 Up to 6 hrs. 7,000
Most Requested Program Titles: "The Best Way to Predict the Future is to Create it" In these turbulent, uncertain, globally competitive times, innovation and resourcefulness are essential to survival. This renowned program is fast-paced, humorous, and full of useable ideas on becoming a victor of change instead of a victim. Learn to create an environment that fosters creativity and team spirit. “The Best Way” makes a great kick-off, closing, or banquet talk. Participants come away feeling better about themselves, their responsibilities, and their roles in the future. Treat them to a grand “shot in the arm” loaded with needed tools for creating the futures they want!
"Using Humor for a Change" Personnel directors in America’s largest firms believe showing a sense of humor is a prerequisite to success. Positive humor, when used appropriately in a business setting, dramatically increases productivity. Studies show how humor enhances problem-solving skills, improves communication, creates better employee relationships, elevates morale, and reduces burnout. This entertaining yet highly educational program delivers a multitude of techniques proven to add levity to work environments…and lives.
“Connecting with Customers” Today, providing fast, efficient service is
no longer enough for the customer. Surveys (including a recent
Gallup poll) have shown that customers are increasingly looking for
an engaging experience while being served. When you engage your
customers, they will be transformed into loyal advocates for your
company. |
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